Credits & pricing

Research credit pays for one thing and one thing only: asking us to go and find a record, under Document Your Cousins. Joining, searching, and browsing your family's site are always free.

Each research job costs what it uses, from $1.50 a lookup, and you see its price before it starts. Jobs are paid from prepaid credit you buy in packs from $10.00, plus any sales tax; a $10.00 pack covers about 3–6 record lookups.

Credit is bought on your family's own site (an address like yourfamily.probablycousins.com) by your family's owner, and it belongs to your whole family there.

What credit costs

Research credit does not expire. Unused credit is refundable within 30 days of purchase; credit you've already spent isn't. Because Link is the seller of record, you can also ask Link for a refund through Link support (support.link.com) within 60 days of the purchase; where Link's own refund policy gives you more than ours, Link's policy governs.

Credit pack

$10.00

of research credit

About 3–6 record lookups

Card charged $10.00, plus any sales tax, shown at checkout.

Credit pack

$25.00

of research credit

About 9–16 record lookups

Card charged $25.00, plus any sales tax, shown at checkout.

Credit pack

$50.00

of research credit

About 18–33 record lookups

Card charged $50.00, plus any sales tax, shown at checkout.

Credit pack

$100.00

of research credit

About 37–66 record lookups

Card charged $100.00, plus any sales tax, shown at checkout.

You pay the pack price plus any sales tax, which Stripe works out from your billing address and shows before you pay. No fee is added. Checkout is run by Link, Stripe's checkout service. Your statement will show LINK.COM* followed by our name, and Link emails your receipt. Want to see what a job costs first? Document Your Cousins shows the estimate before anything runs.